Promoting high-functioning care teams requires best practices like clear communication, conflict management (see our blog post “Communication In Teams—What Research Says About Improving It” for more on these) and a commitment on the part of institutions to support those practices with policy. There are also specific values [...]
A high-functioning care team is one in which communication among its members is high-functioning. On the other hand, as Michelle O’Daniel and Alan H. Rosenstein, MD point out, “Lack of communication creates situations where medical errors can occur. These errors have the potential to cause severe injury or unexpected patient [...]
With nearly a quarter of physicians in some specialties under age 39,1 millennials are beginning to make their mark on American medicine. Their age group has experienced criticism, in and out of medicine. The terms “entitled,” “lazy” and “self-absorbed” crop up regularly in journalistic assessments. And the impact of [...]
While much of the attention being paid to millennial-age physicians centers on the young physicians’ sometimes uneasy relationships with older medical colleagues, there’s another interesting relationship to consider: millennials caring for millennials.
"Resilience" is a controversial term among physicians, many of whom feel using the word has become a way to assign blame for the negative psychological results of practice conditions over which no physician has control. (See our blog post Why Most Physicians Hate the Term ‘Resilience.’)
Humans are by nature beings of repetitious activity. We learn to win through various tried-and-true processes. Formulas regarding change and proven to yield positive results become instinctive nature while those viewed as faulty practices have fallen to the wayside.
When a healthcare organization acquires a medical practice or organizations merge, both parties usually have intense hopes and expectations—some of them unrealistic. And the effect can be truly toxic. A successful approach to an M&A means finding ways for leadership and physicians to talk to each other and find solutions to [...]
When do healthcare mergers and acquisitions (M&As) struggle? When the acquired practice and practitioners and the acquiring organization reach an impasse over the changes, we start to see morale, well being and quality of care suffer. But failure can be averted, or reversed, if you follow some proven principles.
A Merger or Acquisition (M&A) can quickly become “toxic” if the two entities merging don’t understand each other’s needs and priorities. In healthcare, the practitioners being acquired struggle with new systems and processes.