The story so far: In episode one, renowned surgeon Dr. Cliff D.’s angry outburst at a nurse and a physician colleague during a procedure prompted HR director Joelle K. to investigate. In episode two, she found nurse Janice L. and attending Dr. Gita K. were “walking on eggshells” in the presence of the volatile surgeon, [...]
Teamwork has become crucial in contemporary healthcare and the reasons are multiple. Clinical care is becoming more complex and specialized, forcing medical staffs to attempt complicated health services and quickly learn new methods.
But first... I would like to remind you of National Doctor’s Day, which is coming up on March 30th. National Doctor’s Day has been recognized nationally since a House and Senate bill was signed by George H.W. Bush in October 1990. The first Doctor’s Day was established by the Barrow County Alliance in Winder, Georgia in 1933 [...]
In episodes one and two of the story, Dr. Cliff D. was overheard shouting at two colleagues during surgery. When HR director Joelle K. carried out interviews and found Dr. D. had ordered nurse Janice L. to remove a retractor and Janice questioned the procedure, prompting Dr. D.’s outburst. After attending physician Dr. Gita [...]
Promoting high-functioning care teams requires best practices like clear communication, conflict management (see our blog post “Communication In Teams—What Research Says About Improving It” for more on these) and a commitment on the part of institutions to support those practices with policy. There are also specific values [...]
A high-functioning care team is one in which communication among its members is high-functioning. On the other hand, as Michelle O’Daniel and Alan H. Rosenstein, MD point out, “Lack of communication creates situations where medical errors can occur. These errors have the potential to cause severe injury or unexpected patient [...]
With more and more medical care being delivered by teams made up of physicians, nurses and other professionals, intrateam cooperation and communication are becoming as crucial as diagnostic and treatment skills in giving quality care, maximizing the patient experience and saving lives. One study shows more than 70 percent of [...]
In the first episode of the story, Dr. Cliff D. was overheard directing loud, hard words to two colleagues during surgery. Someone—we’re not sure who—complained to HR director Joelle K., and she interviewed the participants. What emerged was that Dr. D. had ordered nurse Janice L. to remove a retractor, and Janice was [...]
Demographers use different age ranges to define the millennial generation, but the most common seem to include those born between the years of 1984 to 2000; and by this criterion, they’re a huge cohort: 76 million people in 2017, nearly a quarter of the US population.