More than 95% of healthcare executives claim to witness disruptive physician behavior on a daily basis1, resulting in increased turnover rates and lost productivity.
Similarly, nurses called disruptive behavior the single most important contributing factor to lowered job satisfaction and morale and 31% said they knew at least one nurse who left because of it.2
With disruption wreaking havoc among healthcare organizations across the industry, the gravity of the situation becomes heightened to extreme degrees.
Discerning Disruptive Physicians
Physicians work under tremendous pressures. On top of the substantial diagnostic and treatment challenges of practicing medicine are 21st-century stressors such as maintaining electronic medical records, meeting their organizations’ productivity benchmarks, dealing with increased patient loads and a lot more.
Under these circumstances, it’s not too surprising for a physician to occasionally grow short with a colleague or a patient—raise his or her voice or snap back with a testy reply.
But what happens when a physician’s action crosses the line—from merely being idiosyncratic, blowing off steam or from giving necessary criticism—into disruption?
The Warning Signs
Most cataclysmic events occur after a telling moment. These precursors allow us to identify mishaps prior to their occurrences, leaving individuals with enough time to respond accordingly and for proper action to be taken.
There’s no hard-and-fast definition or set of criteria to determine what kind of behavior is disruptive, but there are a number of identifiable actions leading towards a foreseeable eruption.
Download the infographic to find out the leading warning signs of disruptive physician behavior and see if they align with problems facing your organization.