When A Physician Lashes Out Part 4: The Confrontation

The story so far: In episode one, renowned surgeon Dr. Cliff D.’s angry outburst at a nurse and a physician colleague during a procedure prompted HR director Joelle K. to investigate. In episode two, she found nurse Janice L. and attending Dr. Gita K. were “walking on eggshells” in the presence of the volatile surgeon, [...]

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When A Physician Lashes Out Part 3: The Dilemma

In episodes one and two of the story, Dr. Cliff D. was overheard shouting at two colleagues during surgery. When HR director Joelle K. carried out interviews and found Dr. D. had ordered nurse Janice L. to remove a retractor and Janice questioned the procedure, prompting Dr. D.’s outburst. After attending physician Dr. Gita [...]

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Five Personal Values for Fostering Effective Care Teams

Promoting high-functioning care teams requires best practices like clear communication, conflict management (see our blog post “Communication In Teams—What Research Says About Improving It” for more on these) and a commitment on the part of institutions to support those practices with policy. There are also specific values [...]

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Communication In Care Teams—What Research Says About Improving It

A high-functioning care team is one in which communication among its members is high-functioning. On the other hand, as Michelle O’Daniel and Alan H. Rosenstein, MD point out, “Lack of communication creates situations where medical errors can occur. These errors have the potential to cause severe injury or unexpected patient [...]

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How to Cultivate Healthy Care Teams and Eliminate Risk

With more and more medical care being delivered by teams made up of physicians, nurses and other professionals, intrateam cooperation and communication are becoming as crucial as diagnostic and treatment skills in giving quality care, maximizing the patient experience and saving lives. One study shows more than 70 percent of [...]

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When A Physician Lashes Out Part 2: The Fallout on the Clinical Team

In the first episode of the story, Dr. Cliff D. was overheard directing loud, hard words to two colleagues during surgery. Someone—we’re not sure who—complained to HR director Joelle K., and she interviewed the participants. What emerged was that Dr. D. had ordered nurse Janice L. to remove a retractor, and Janice was [...]

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Download the Infographic: Healthcare Organizations & Millennial Physicians: A Juggling Act for Healthcare Leaders

Demographers use different age ranges to define the millennial generation, but the most common seem to include those born between the years of 1984 to 2000; and by this criterion, they’re a huge cohort: 76 million people in 2017, nearly a quarter of the US population.

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What Really Matters to Millennials in Medicine Today

With nearly a quarter of physicians in some specialties under age 39,1 millennials are beginning to make their mark on American medicine. Their age group has experienced criticism, in and out of medicine. The terms “entitled,” “lazy” and “self-absorbed” crop up regularly in journalistic assessments. And the impact of [...]

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The Proven Value Millennial Physicians Bring to the Table

While much of the attention being paid to millennial-age physicians centers on the young physicians’ sometimes uneasy relationships with older medical colleagues, there’s another interesting relationship to consider: millennials caring for millennials.

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