With more and more medical care being delivered by teams made up of physicians, nurses and other professionals, intrateam cooperation and communication are becoming as crucial as diagnostic and treatment skills in giving quality care, maximizing the patient experience and saving lives. One study shows more than 70 percent of [...]
In the first episode of the story, Dr. Cliff D. was overheard directing loud, hard words to two colleagues during surgery. Someone—we’re not sure who—complained to HR director Joelle K., and she interviewed the participants. What emerged was that Dr. D. had ordered nurse Janice L. to remove a retractor, and Janice was [...]
Demographers use different age ranges to define the millennial generation, but the most common seem to include those born between the years of 1984 to 2000; and by this criterion, they’re a huge cohort: 76 million people in 2017, nearly a quarter of the US population.
With nearly a quarter of physicians in some specialties under age 39,1 millennials are beginning to make their mark on American medicine. Their age group has experienced criticism, in and out of medicine. The terms “entitled,” “lazy” and “self-absorbed” crop up regularly in journalistic assessments. And the impact of [...]
While much of the attention being paid to millennial-age physicians centers on the young physicians’ sometimes uneasy relationships with older medical colleagues, there’s another interesting relationship to consider: millennials caring for millennials.
There’s been a good deal of attention recently on the graying of the medical workforce, but at the other chronological end, millennials (by some influential definitions, adults born after 1982) are also having a major impact on medicine, constituting as they do, anything from a quarter to a half of physicians in certain [...]
The nurses in the corridor outside O.R. 6 could hear it, and when they heard it they cringed: the voice of Dr. Cliff D. in full explosion. “You take out the retractor because I tell you to!” Indistinct reply. Dr. D. again, louder: “Oh, for God’s sake!” Another reply, also indistinct. Dr. D.: “Gita, I run this show ‘til we’re [...]
More than 95% of healthcare executives claim to witness disruptive physician behavior on a daily basis1, resulting in increased turnover rates and lost productivity. Similarly, nurses called disruptive behavior the single most important contributing factor to lowered job satisfaction and morale and 31% said they knew at least [...]
When it comes to the behavior of physicians, the lines between what’s appropriate, what’s merely inappropriate and what is genuinely disruptive are not always easy to draw. Here’s how the Model Medical Staff Code of Conduct, developed by the Organized Medical Staff Section (OMSS) of the American Medical Association, explains [...]