Your employee benefit package includes an Employee Assistance Program (EAP) from VITAL WorkLife. If you've never taken advantage of it, you're letting a powerful tool go to waste.
Many people think EAP services are only for family or personal emergencies. The reality is that your EAP benefit is designed not only to help you face life's problems—but to make your life more enjoyable, as well.
Tackling Issues Large & Small, In Good Times & Bad
When you or a family member are depressed or experiencing a problem, VITAL WorkLife is here to help. Your EAP benefit includes free and confidential professional support services from VITAL WorkLife—24 hours a day, 365 days per year—to help you and your family members address a wide range of life challenges, including:
- Marital and relationship troubles
- Depression, stress and anxiety
- Parenting and child concerns
- Drug and alcohol abuse
- Addictive behaviors such as gambling, eating and shopping
- Anger, grief and loss
- Legal and financial problems
- Interpersonal conflict at home or work
In addition, we're here to help you enhance your life and achieve personal goals. Call or visit us online when you want information regarding:
- Setting and achieving educational goals
- Developing weight loss goals or fitness regimes
- Achieving work/life balance
- Developing skills needed to advance in your career
- Retirement and financial planning
- Effectively handling the demands of daily living such as childcare or eldercare
Getting Started: Making the Call
Your EAP benefit includes the following services at absolutely no cost to you:
- Unlimited telephone consultation—simply give us a call at 800.383.1908 any time of the day or night that's convenient for you. Our master's- and doctorate-level counselors can help you tackle any challenge you face, large or small.
- Face-to-face counseling for you and your family members—all you have to do is ask. (If you don't know how many sessions your benefit covers, ask your HR professional or give us a call at 800.383.1908.)
- When you call, you won't get voicemail. A person will answer the phone and connect you to whatever resources you require. From there, it's up to you. You can ask for information and how to access resources. You can ask to be transferred to a professional for immediate counseling by phone.
"If you don't feel like discussing your problem over the phone, simply ask for a face-to-face counseling session," says Liz Ferron, senior consultant for VITAL WorkLife. "We'll even stay on the phone with you while the appointment is made. We're very user-friendly, and we want to get you the help you need."
Our services are confidential. Unless you've been referred to us as part of a performance-related issue and have signed a release, your employer never knows that you or a member of your family has called.
We Can Help
Web-Based Work & Life Resources: Free, Unlimited Access
Your EAP benefit also includes unlimited access to a wealth of web-based work and life resources on your Member Website.
"You'll find thousands of articles on everything from parenting, aging, living well and balancing your life to career development and working or living abroad," notes Ferron. "You'll also find a variety of tools for managing and enhancing your life."
Those tools include:
- A searchable provider database where you can find everything from adoption agencies and childcare or eldercare providers to legal and medical providers, volunteer opportunities, wellness facilities and more
- eLearning (formerly called Skill builders)—in-depth eLearning modules on a wide variety of topics for managers and employees
- A Learning Center with interactive tools and self-assessment sessions on workplace, health and wellness, childcare and eldercare,and personal issues, and downloadable audio tips for listening on the go
- Online Seminars, new each month, on a wide variety of topics
- A Savings Center that offers online discounts of up to 25% on hundreds of name brands.
- More than 45 different financial calculators, plus financial information and planning tools.
- Tools for assessing your health, audio and video advice on health topics, and access to both WebMD and Medline Plus.
- A Relocation Center with extensive information on U.S. communities.
Access your resources by going to your Member Website and enter your user name and password.
Pathways to Well Being Call VITAL WorkLife at 800.383.1908 or access resources through your VITAL WorkLife App.
