How to Manage a Multi-Generational Workforce

A lot has changed over the last 40 years. When I entered the workplace in the 1970s, there were two generations of working people: the “old timers” and “newcomers.”

Read More »

Right-Sizing Your Physician Well Being Plan to Maximize ROI

Physician well being and engagement are crucial for quality of care, patient safety and satisfaction and many more valuable clinical and ethical outcomes. Organizations may pay a heavy price for physician burnout. As the AMA STEPS Forward™ website puts it, “The costs of burnout are widely under-recognized. Health professional [...]

Read More »

4 Ways Healthcare Leaders and Physicians Can Communicate Better

If there’s a single value most important in forestalling physician burnout—and supporting physician resilience in general—it’s open and honest communication between physicians and their leaders. From the leadership side, promoting good communication requires paying attention on two levels: the institutional and the [...]

Read More »

How Healthcare Leaders Can Help Foster Physician Resilience to Stress

There’s no constant like change in healthcare today. Shifts in technology and compliance, such as the adaptation of Electronic Medical Records, have been shown to be a major source of stress for physicians. “Electronic Medical Records require much more attention of the physician than [record-keeping] did before,” says Craig [...]

Read More »