You'll sometimes hear the words mentoring and coaching used interchangeably because there are similarities—but there are also important differences.
Some organizations have formal mentoring programs where employees are assigned mentors, but most mentors are self-selected. Self-selected mentors do not necessarily work in the same organization—but ideally they work or have worked in the same industry or job function as the person being mentored.
"A coach has a certain amount of self-interest in helping a direct report learn how to handle tasks that can then be delegated," notes Jody Bertram, senior EAP consultant for VITAL WorkLife. "Most mentors have no agenda other than the personal satisfaction they get from using their own experience to help others grow personally and professionally."
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